The Unseen Costs of Inefficient Electronic Signature Solutions and How Certinal Helps You Save

For large enterprises, inefficiencies in digital signature solution are simply not an option. Digital transactions drive business operations, and any delays or disruptions in signing documents can lead to costly setbacks and missed opportunities.

Many businesses struggle with slow signing processes, limited capabilities, and rising costs—often worsened by a lack of AI-driven insights. Certinal directly addresses these challenges, offering an enterprise-grade digital signature solution that streamlines transactions, integrates seamlessly with existing systems, and provides cost-effective pricing tailored to modern business needs.

Certinal provides a smarter alternative, eliminating inefficiencies and delivering long-term savings for your enterprise.

Unveiling the Hidden Costs

When assessing legacy eSign vendors like DocuSign, it’s important to consider the hidden costs often associated with user-based pricing models. This model can inflate your expenses by at least 40-50% compared toDocuSign alternatives that offer more cost-effective transaction-based pricing

1. High Cost of Ownership: The hidden costs of inefficient eSign solutions are often overlooked until they start affecting business operations. The high total cost of ownership (TCO) is a burden many enterprises don’t anticipate. Legacy eSign solutions involve not just setup costs but also ongoing expenses for maintenance, upgrades, and support. As your business scales, these costs can escalate, making what seemed like an affordable option far more expensive in the long run.

2. User based Pricing: Enterprises are typically charged on a per-user basis, which is much more expensive than per-transaction pricing. Here’s a clear comparison:

Monopolistic eSignature vendors charge on a user basis, leading to inflated costs, while transaction-based pricing is much more economical. Legacy eSign vendors also charge high fees at the time of renewal

Learn more abouteSign Pricing

3. Delays: One of the most significant hidden costs is the delay in signing documents. These delays can disrupt workflows, slow down project timelines, and cause missed business opportunities. Every delay not only frustrates teams but can also damage client relationships and lead to financial losses.

4. Outdated Systems:Another hidden cost comes from outdated systems that don’t integrate smoothly with existing tools. These inefficiencies often require manual interventions, increasing the risk of errors and consuming valuable employee time. Over time, these small disruptions add up, resulting in significant operational inefficiencies.How Certinal Addresses These Inefficiencies

Certinal eliminates these inefficiencies by offering a streamlined, cost-effective solution:

1. Flat Renewal Pricing: Certinal ensures that customers are not caught off guard by price hikes at renewal time. Unlike other legacy vendors who increase fees, Certinal offers flat renewal charges, providing predictable costs and avoiding budget surprises.2. Internal and External Use Cases: Certinal charges the same rate for both internal and external transactions, unlike other vendors that charge more for external use. This consistent pricing ensures that organizations can streamline their eSignature processes without fluctuating costs, making Certinal a more predictable and cost-effective choice.3. Premium Support at No Extra Cost: Certinal offers premium-level features—such as APIs, integrations, advanced identification and authentication, single sign-on (SSO), and dedicated customer support—without additional charges. Unlike other vendors that charge extra or require custom plans, Certinal includes these tools in its standard offering, ensuring maximum value.4. Transparent Transaction-Based Pricing: Certinal’s transparent pricing model is easy to understand and based on the number of documents, not users, allowing for unlimited signers per document. This approach significantly reduces costs, with overall savings of up to 50% compared to legacy vendors that use per-user pricing.5. Support for Large Documents: Certinal ensures no limitations when working with large documents, such as engineering drawings or detailed specifications, during the contract period. Other vendors may struggle with larger file sizes, but Certinal handles them seamlessly, ensuring flexibility without sacrificing quality or efficiency.

The Long-Term ROI of Switching to Certinal

Certinal’s transparent pricing model and advanced features ensure long-term financial benefits, providing businesses with sustained cost savings, scalability, and compliance.

1. Sustained Cost Savings:Certinal’s transparent pricing and flat renewal fees enable enterprises to save up to 50% in total cost of ownership (TCO) over five years compared to legacy solutions. This cost predictability supports more effective resource allocation and long-term budgeting strategies.2. Scalable Growth Without Rising Costs: Certinal’s robust infrastructure and over 400 integration possibilities ensure that your business can scale operations without increasing costs. As transaction volumes rise, Certinal supports growth without driving up expenses.3.Compliance and Risk Management:Certinal’s adherence to global standards like GDPR and SOC 2 helps businesses maintain compliance, reducing the risk of penalties and reputational damage. Certinal’s comprehensive security measures protect businesses from costly security breaches.4.Efficiency Gains:Certinal’s AI-driven tools, such as guided signing and document summarization, provide lasting efficiency gains. These tools automate repetitive tasks, freeing up resources for strategic initiatives and improving long-term productivity.5.Improved Client and Employee Relationships:Certinal’s reliability and user-friendly experience foster stronger relationships with both clients and employees. Companies report a 15% increase in client retention and a 10% boost in employee satisfaction after switching to Certinal.6. Environmental Sustainability: Certinal helps businesses reduce their environmental impact by minimizing paper usage. Organizations can cut paper consumption by up to 90%, supporting ESG initiatives and enhancing their brand’s sustainability reputation.

Real-World Success Stories for Certinal eSignCase Study 1: ABT Associates – Achieving 50% Cost Reduction and Enhanced Efficiency

ABT Associates, a global consulting firm, transitioned to Certinal from a legacy eSign solution. Over three years, they realized a 50% reduction in their total cost of ownership. Certinal’s flat renewal pricing provided financial predictability, and its AI-driven features improved document processing speed by 30%, enabling faster deal closures and greater operational efficiency.

Case Study 2: Selecta AG – Scaling Operations Without Compromising Cost

Selecta AG, a leading provider of food and beverage services, faced challenges scaling their digital transaction management across Europe. Certinal allowed Selecta to scale their eSignature processes without incurring additional costs. Over five years, Selecta experienced a 25% reduction in IT infrastructure costs, thanks to Certinal’s integration capabilities and support.

Case Study 3: Monash Health – Enhancing Compliance and Reducing Risk

Monash Health, a major healthcare provider, sought an eSign solution that ensured compliance with strict industry regulations. Certinal helped Monash reduce compliance-related incidents by 40% over two years, significantly lowering the risk of legal penalties and reputational damage. Certinal’s adherence to GDPR, SOC 2, and other global standards provided the peace of mind Monash needed to focus on patient care.

Case Study 4: Bidvest International Logistics – Long-Term Client Satisfaction and Environmental Impact

Bidvest International Logistics, a global logistics company, improved their document processing speed and aligned with their sustainability goals by adopting Certinal. Over five years, Bidvest reduced paper usage by 70%, supporting their ESG initiatives. Certinal’s reliable service also led to a 15% increase in client satisfaction, reinforcing Bidvest’s reputation as an efficient and responsible logistics provider.

Conclusion

Switching to Certinal eSign is not just a short-term solution; it’s a strategic investment in your company’s future. By addressing the hidden costs of inefficient eSign solutions, Certinal provides sustained financial benefits, including up to 50% reduction in total cost of ownership and 30% faster deal closure rates. Its scalability ensures that as your business grows, your eSignature solution grows with it—without the burden of escalating costs.

Certinal’s commitment to compliance, security, and sustainability further strengthens your business’s long-term resilience. With a 40% reduction in compliance-related incidents and the ability to cut paper usage by 90%, Certinal supports your goals of maintaining regulatory standards and achieving environmental responsibility. Moreover, by enhancing client and employee satisfaction—15% increase in client retention and 10% boost in employee engagement—Certinal ensures that your organization thrives in the competitive landscape.

Certinal’s advanced features, transparent pricing, and robust integration capabilities make it the clear choice for enterprises seeking to secure their long-term success. Book a Demo at https://www.certinal.com/request-a-demo and don’t let hidden costs and inefficiencies hold your business back.