In today’s competitive business landscape, being available and responsive to your customers around the clock is more crucial than ever before. With buying options just a click away, consumers expect prompt assistance whether they reach out at 9am or 9pm. Fail to provide that real-time service, and you risk losing them to a competitor who can.
The truth is, every missed phone call represents a missed opportunity for new revenue. It could be a prospective customer calling for more information, an existing client looking to place an order, or a hot sales lead ready to buy. When their call goes unanswered or to voicemail, studies show a staggering 80% will simply hang up and take their business elsewhere.
For companies operating with lean staffing resources or limited hours, this is an all-too-common occurrence that can severely impact bottom-line growth and customer retention over time. Frustrated customers perceive an unanswered call as a lack of commitment to service – which creates a negative brand impression right off the bat.
Fortunately, there’s now an affordable solution that allows businesses of all sizes to provide unparalleled 24/7 accessibility without hiring additional staff. CallNET proudly introduces their all new around-the-clock phone answering service.
Seamless 24/7/365 Support from a Trusted Industry Leader
For over 35 years, CallNET has been a premier provider of live agent call handling and messaging services for businesses across the United States. Their team of highly trained professionals offers responsive support by phone or through advanced call center technology.
Now CallNET has unveiled their latest offering – dedicated 24 hour a day, 7 day a week phone answering tailored to meet the unique needs of your company. No more missed calls, voicemails, or lost revenue opportunities.
“We needed an answering service to handle all our after hours calls and Callnet came to the rescue,” said CallNET customer Amanda G. “I always figured we were losing money by not having a 24/7 answering service and that bore out once we brought them on board. Great team to work with. Highly recommend them.”
Friendly, Professional Agents at Your Service Anytime
CallNET’s new 24/7 phone support provides a seamless extension of your own operations and customer service capabilities – but with the added advantage of always-on assistance by knowledgeable agents.
Callers will be greeted by a friendly, U.S.-based professional ready to offer customized responses based on your specific criteria. From basic call handling and message-taking to order processing, scheduling appointments, and more, agents cater to your unique preferences and provide the same high-quality experience callers expect from your business
“I used to dread emergencies that came up outside of office hours. Patients would call with urgent issues or need to book last minute appointments, but with no after hours coverage, their calls would go unanswered.” said CallNET customer Family Eyecare. “It was incredibly frustrating for both my patients and me. With CallNET, I can devote my full attention during office hours to delivering excellent eye care, without distractions and interruptions. Thank you!”
Support for Every Industry and Company Size
What truly sets CallNET apart is their ability to scale and tailor call management solutions for businesses across all sectors, from small local operations to enterprise-level organizations. The company has proven experience and knowledgeable agents equipped to handle the unique needs of specialized industries like:
- Medical/Dental Practices
- Property Management
- Law Firms & Professional Services
- Technical/IT Support
- Travel & Hospitality
- Ecommerce & Retail
- Home Services & Contracting
- And Many More
CallNET’s goal is to become a true partner and extension of their clients’ teams. With 24/7 availability, they can be the reliable front line ensuring customers receive first-class support at any time of day or night.
An Affordable Investment for Driving Maximum Revenue
Perhaps the most impressive aspect of CallNET’s new 24/7 answering service is its cost-effectiveness and scalability. Rather than hiring dedicated staff to field after-hours calls, businesses can leverage the service for a low, flat-rate monthly plan customized to their call volumes.
The return on investment for CallNET’s 24/7 answering service is massive when considering the opportunities for capturing new sales, scheduling more appointments, and nurturing customer loyalty through superior responsiveness. Clients also realize significant hard savings by having a trusted partner to manage their extended support needs
With options ranging from basic call handling plans to all-inclusive live answering and call center solutions, CallNET ensures companies can find the ideal level of 24/7 support tailored to their budget and operational requirements.
Elevate Your Customer Experience Today
If your business is looking to eliminate revenue-draining missed calls and provide world-class phone availability to customers, look no further than CallNET’s new 24/7 answering service.
The ability to capture every call opens up tremendous opportunities for new business growth and gaining that all-important competitive edge. Don’t let another sales opportunity slip through the cracks due to being unavailable after-hours or during periods of high call volume.
As a recognized leader in call handling solutions since 1987, CallNET has the experience and resources to be your trusted partner for outstanding 24/7 phone support. Reach out today and let them help take your business to new heights of revenue and service excellence.
